Imperfect Together

“Do you love it, Mom? I picked it just for you!”

Our proud grade schooler just couldn’t wait to give us our gifts from the Penguin Sale that day. She was beaming with joy! Was that today? Her big chance to shop independently for gifts? She had been looking forward to it for a long time, we received several notices from school, and yet I had forgotten all about it. She hadn’t brought any money with her today.

When I was a kid, we used a pair of nail trimmers that had a guitar on them. I had chosen that gift for my father from just such a sale. Every time we used those little trimmers I was reminded that I had chosen such a useful gift. Every time I mentioned the trimmers he would thank me for the gift, as if I had just given it to him. Every time he spoke of them I warmed with pride. How could I have forgotten the guitar trimmer sale?!

Hopeful eyes were watching me. “Do you love it, Mom?” Tears of frustration and failure streamed down my face. All of the late December magic making, ice storm driving, gingerbread shopping, and assorted darknesses of the Season of Lights caught up with me.  As our daughter explained that since we both drank coffee every day, she thought they were great gifts. “I chose them for you from the table for kids who didn’t have any money today,” she beamed a bit more and I continued to weep. SuperDad had an unusual look on his face, too. Gratitude for our school staff, teachers, and volunteers poured from me. Our little village had my back. No one on our house had remembered the Sale, yet this was understood. No one else expected my perfection.

In fact, the organizers of the sale had anticipated this issue. They had a goal or two in mind and weren’t going to let the variability of parents, homelife, or household finances get in the way of achieving those goals. A process had been created, it had been shared with everyone, and it was simple enough to make use of ready volunteers. These leaders executed their plan and succeeded.

My pride kept me from enjoying this mug for quite awhile. I secretly hoped it would disappear and with it, my guilt and self-doubt. But she comments on our mugs every time we use them. Every time she asks me if I still like the mug she chose for me. Every time I thank her for the gift, as if she had just given it to me. Every time she puffs up a bit and calls me her SuperMom.

Lately, my caffeinated courage has tasted especially good in the morning. Days are challenging in so many new kinds of ways. Life will not be “normal” anytime soon. Let’s take it easy on ourselves; let’s be generous and fully present. Let’s set goals, address issues, and execute our plans to move forward together. I will look for the light and thank our super heroes. And I will use this mug.

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Featured in Saratoga & Glens Falls Business Journals

Thank you to the Saratoga Business Journal and Glens Falls Business Journal for the feature story on WaldronWorks this past June.

Wendy Waldron has taken her years of experience and success and created her own consulting firm that reaches clients from Albany to the Adirondack Mountains.

WaldronWorks officially launched in March of this year with a soft opening a few months prior. The firm took on their first client in December, providing operations leadership.
Originally from Queensbury, Waldron said family roots in the area that go back for generations is one reason she wanted to open up her business in the area that she loves, the Adirondacks.

“I love strengthening our community and local economy by supporting our entrepreneurs,” said Waldron.

Read the full story by clicking here.

Embracing Organizational Structure

Recently, WaldronWorks was featured in Brian Rollo’s “Lead With Impact” podcast.

Listen by clicking here.

Episode Info

Wendy Waldron is an accomplished EOS Implementer, medical practice executive, project manager, energy aligner, and storyteller. She has long been interested in why we all do what we do, and how we can do it better!

Her work is founded on the belief that human potential is priceless, but that the time and effort we put into our workplaces carry a cost burden.

Show Notes

* How organizations miss out on human potential

* Seeing yourself as the creator of your choices

* Learning to do things without permission

* The danger of structure overwhelming the mission

* The danger of mission without structure

* Why Wendy always worked at the largest organizations she could find

* Working with the healthcare industry

* What is EOS?

* Why everyone needs a coach

* How Barbara Cullen-Chapman gave Wendy trust and confidence

* The power of realizing “It’s Not About You”

Links

Organizational Checkup: https://organizationalcheckup.com

EOS: www.eosworldwide.com

Traction: https://amzn.to/2FaO1dU

Get A Grip: https://amzn.to/35cRQdp

You can connect with Brian at www.brianrollo.com

Steady as You Grow

Focusing on your goals and growing your business are not easy things to do; entrepreneurs who learn how to gain traction will realize their visions faster.

I was not looking forward to driving in what was likely our last storm of the season. I grumbled through the morning routine. Grumpy, slow, and emotionally unavailable to my family.

The little person in my life was bouncing off the ceiling. She had been trying to tell me something and I wasn’t listening. “Mommy, the TREES look like pictures. They are so beautiful!” She began to talk about Christmas, as only a 6 year old can. She was not able to focus on brushing her teeth or finding her boots.

We were both right. My drive was harrowing and the trees were stunning.

The thing is, it doesn’t matter how we react to the weather. It matters that we can acknowledge the reaction as distinct from the event, and carry on. Cold hearted, you say? Smell the flowers and see the trees? There is time for all of it. The ability to distinguish between stimuli and reaction is vital for growth. If we allow ourselves to focus on the external, we can’t focus on our internal compass or personal agenda.

If your business is getting beaten up by the “storms” or if you feel rather wind-blown by the end of the day, WaldronWorks can help. There will be no high-pressure pitch, just sharing some simple, proven tools that have helped thousands of owners and leadership teams. We guide your growth and save your sanity!

Steady as you grow.

WaldronWorks Introduces EOS!

WaldronWorks provides operations leadership to business owners in our community. We can be especially helpful in transitions and when you’ve hit a ceiling and need to grow. Getting on the same page, building teams, sharing your message, sustaining momentum … these are not easy things to do. Just as we update our vehicles and our technology, we all need to update our management tools, too. We would like to share 25 years of leadership experience and the Entrepreneurial Operating System with your team.

Professionals invest years studying, training, and practicing their skills. They can provide excellent products and services. If the structure of their business hasn’t received the same attention, their teams may lack clarity and accountability.

Let’s make sure you are earning the loyalty that your clients and employees want to give you!

  • Is there more apologizing than celebrating?
  • Do your people reminisce about “the good old days”?
  • Whether your company’s bottom line is suffering or soaring, does each day seem really hard?
  • Has the business of putting out fires become your business?

The Entrepreneurial Operating System is a simple, practical approach to business leadership. Engaging with the EOS Proven Process can give your leadership team the tools to clarify vision, execute plans and gain traction, and become a healthier and more cohesive team. EOS Implementers train and support leadership teams in the use of these tools.

EOS was created by Gino Wickman. Following the successful turn-around of his family business, he coached and studied entrepreneurs for years, discovering which tools really worked. He published the book Traction about his system in 2007. To date, more than 10,000 companies have implemented EOS and experienced healthy growth.

Do you wonder what EOS could do for your company? Let’s chat.

Vintage Records

We recently came across several boxes of vintage records while going through an estate.

There was also a vintage record “reproducer”, crank and all! We wonder what to do with them. Are they invaluable or should they be tossed? And we need more needles to access them.

What about the old records in your office?

Is your record retention policy turned with a crank?

Do you still have walls full of crank-powered rolling shelves?

Do you have more than one archive?

How much are you paying to store old paper?

Who is responsible for those private practice records, now that the providers are employed?

Do electronic records age out? What’s the capacity of the system we’re using?

We know that an updated records retention policy is the place to start. But how do we make this a priority?

Hire WaldronWorks to assess the scope and impact of your needs. Project management services are available, too. We’ve done this before and would love to do it for you! Let’s make 2019 the year that you make sense of your inherited records.

Clear is Kind

More than ever, this is a time to be kind. What does that mean in our work lives?

So often, we shy away from the hard conversations. We lose the opportunity for genuine connection because we are trying to be polite or gentle, or just because we’re tired.

Brenee Brown, helps us here, “Clear is kind. Unclear is unkind.” In her latest book, Dare to Lead, Dr. Brown states, “Not getting clear with your colleagues about expectations because it feels too hard, or blaming them for not delivering is unkind. Talking about people rather than to them is unkind.”

Are you ready for a snow day? What about a no-show policy refresher?

Clear plans to deal with weather can be made in advance. Clear expectations can be talked through at routine staff meetings. It means a lot when a supervisor opens the conversation, asking how many people would prefer to use a vacation day tomorrow? Reserve the right to approve the definition of “skeleton crew”, but by opening the conversation, you acknowledge the emotions and allow for true ownership.

Are your professional goals clear for the next month? Have you given your team members the gift of clarity?

Are there sales quotas or other goals to be met by year end? If you aren’t going to meet budget, what is an acceptable level of performance? We have all been in that 11th hour, knowing with equal certainty that we will not succeed and that we have worked really hard all year and have overcome many obstacles. How about a leader who shares in the disappointment, but clarifies what is realistically expected in the next few weeks? A leader who has already had the conversations about why the team will miss the mark and has supported structural or personnel changes to support future efforts? The 11th hour (or month) provides the opportunity for true connection, for engagement, and for growth.

Let’s be clear, be kind, and leave a little room for the magic of the season!